12 Most Popular Property Management Systems for Hospitality
Running a hotel would be easier if using the Property Management Systems (PMS). But not any PMS fits your hotel needs. A PMS suitable for a hotel may not suitable for other hotels and vice versa. Therefore choosing the right PMS will require a lot of time, experience and fortune. This article will help you narrow those losses with some typical PMS having many compliments.
12 Top PMS Softwares
1. Cloudbeds
Cloudbeds is appreciated by its user-friendly interface, easy to use, accurate operation. It works well with third-party booking sites such as Booking.com, Orbitz, Trivago, Traveloka, Facebook, etc or just walk-in customers. The customer service is assessed as a quick respond one, within an hour for simple supports or from one to two weeks for update adding.
Hospitality Property Management features are:
- Maintenance Management
- Marketing Automation
- Multi-Property
- Online Booking
- Point of Sale (POS)
- Single Property
- Vacation Rental
- CRM
- Employee Management
- Extended Stay
- GDS/OTA Integration
- Built-in Accounting
This PMS also has channel management features, reservation features, hotel/ hostel management features.
The drag-and-drop feature of Cloudbeds is highly rated. It supports from moving bookings, cash-drawer, booking channels to calendar of all rooms and reservations. Every changed, canceled, deleted, moved activity can be seen in an intuitive way.
2. Frontdesk Anywhere
The name of Frontdesk Anywhere comes from its cloud-based program so this software can be used anywhere and anytime, just like having the front desk go with you.
Though Frontdesk Anywhere is considered quite difficult to learn, most from robust functionality, but once mastered, it is easy to navigate and customize. The support team works 24/7, immediately solve any glitch occurred.
Some key Hospitality Property Management features are:
- Multi-Property
- Online Booking
- Point of Sale (POS)
- Single Property
- Extended Stay
- GDS/OTA Integration
- Maintenance Management
Reservation features are Frontdesk Anywhere’s strong point, with full necessary features such as promotions management, rate management, room booking management, third party booking, etc.
Frontdesk Anywhere is highly evaluated by its eye-catching, friendly user interface with outstanding visual, simple but elegant layout.
3. Vreasy
Guest relationship tools are the true strength of Vready. The customer support team is outstanding, respond quickly to any problems intervene.
Vready has almost every Hospitality Property Management features but CRM.
- Maintenance Management
- Multi-Property
- Online Booking
- Point of Sale (POS)
- Single Property
- Vacation Rental
- Extended Stay
- GDS/OTA Integration
- Loyalty Program
Vready’s smart calendar has many positive comments. This calendar is easy to use and to access details of customers, includes booking status. The automated, manual guest messaging system and SMS reminders are also everyone’s favorite features.
There are 2 pricing plans for this PMS software: monthly subscription OR per reservation. But the basic monthly plan begins at $144 per month.
4. Guesty
Users are extremely impressed by Guesty’s attention to detail. Everything from the layout, features to stability are satisfying. The automation engine and integration among platforms are seamless and the support team is responsive.
Hospitality Property Management features:
- Maintenance Management
- Marketing Automation
- Multi-Property
- Online Booking
- Point of Sale (POS)
- CRM
- Employee Management
- GDS/OTA Integration
Pricing that starts at 3% to 5% per booking, quite expensive, and it also charges for every cancelation.
5. Clock PMS
Clock PMS is suitable for large and medium-sized properties or hotel groups. It has a friendly interface, easy to use and to train new employees. It also can be used on mobile devices such as iPhone, iPad smoothly.
Hospitality Property Management features:
Hoteliga can be applied to small, medium and large hotels. It is easy to use, to learn and practice. The customer service is said to be quick and effective. The team is always there to listen to your needs and make all the necessary changes.
- Maintenance Management
- Marketing Automation
- Multi-Property
- Online Booking
- Point of Sale (POS)
- Single Property
- Vacation Rental
- Extended Stay
- GDS/OTA Integration
- Catering
- CRM
6. Hoteliga
Hoteliga can be applied to small, medium and large hotels. It is easy to use, to learn and practice. The customer service is said to be quick and effective. The team is always there to listen to your needs and make all the necessary changes.
Hospitality Property Management features:
- Single Property
- Vacation Rental
- Multi-Property
- Online Booking
- Maintenance Management
- Extended Stay
- GDS/OTA Integration
- CRM
- Built-in Accounting
Its starting price is $30.00/month, quite cheap but reliable, it is worth much more than the actual price.
7. RMS – The Hospitality Cloud
RMS is scale-able, it is suitable for any business scale, from small homestay dorm to big resort. The menu search function is its big plus, with pleasing visual and easy to follow.
Hospitality Property Management features:
- Maintenance Management
- Marketing Automation
- Multi-Property
- Online Booking
- Point of Sale (POS)
- Single Property
- Vacation Rental
- Extended Stay
- GDS/OTA Integration
- Built-in Accounting
- Catering
- CRM
Starting Price at $125.00/month, which is reasonable, not too expensive. Besides, what RMS can bring to you is way more than you can imagine.
8. 5stelle*
5stelle*‘s simplicity and the multi-functionality are highly appreciated. It’s intuitive and quick to learn. The plus of 5stelle* is its constant updating in search and development; with 5stelle*’s good partnership with TripAdvisor, users can integrate the most on the market through review direct connection, brand reputation, etc.
Hospitality Property Management features:
- Maintenance Management
- Marketing Automation
- Multi-Property
- Online Booking
- Point of Sale (POS)
- Single Property
- Vacation Rental
- Extended Stay
- GDS/OTA Integration
- Built-in Accounting
- Catering
- CRM
The starting price is $1,000/ year with no hidden cost, which means about less than $85 a month, a good price compares to its features and function.
9. Djubo
Djubo is mobile friendly, has great additional features which are needful for any hotel, homestay, hostel, etc. User Experience was said to be simple and easy to learn and train, taking little time to master. Having few bugs and quick customer support are also Djubo’s good things.
Hospitality Property Management features:
- Marketing Automation
- Multi-Property
- Online Booking
- Point of Sale (POS)
- Single Property
- Vacation Rental
- Catering
- CRM
- Employee Management
- Extended Stay
- GDS/OTA Integration
Djubo has the scale of price making sure it suitable for every scale of hospitality business. It has plans for the small hotelier to master hotelier, 1- 3 rooms option to 100+ one so it can grow with your business.
10. Innkey PMS
Innkey PMS has almost full Hospitality Property Management features except for Marketing Automation. Having above five-year experience, Innkey has everything you looking for as a property management solution. It’s an intuitive system and they have a fast responding team in case of bugs or problems.
A strong point of InnKey PMS is that you don’t have to worry about the price changing activity because it can be adjusted for season and promotion events in a simple way.
With a really cheap starting price: $2.99/month per room, Innkey PMS should be in your trial list.
11. RoomMaster
RoomMaster is a feature-rich software with a low price.
Their Hospitality Property Management features are:
- Maintenance Management
- Marketing Automation
- Multi-Property
- Online Booking
- Point of Sale (POS)
- Single Property
- Extended Stay
- GDS/OTA Integration
- Built-in Accounting
- CRM
Just like Frontdesk Anywhere, Roomaster has almost everything you need for reservation function. In addition, group management, marketing management, online booking, reservation management are competitive advantages because of their detailed reports, which satisfied a lot of users. If any problems occur, the customer support will answer the phone, not the automatic answering machine.
12. Bookinglayer
Bookinglayer is easy to set up, useful partner software integration with well-working with Gmail and Mailchimp. The calendar and booking overview are clear and easy to add items, packages and discounts.
A plus of Bookinglayer is that it can extract all the data to excel or CSV files.
Bookinglayer’s Hospitality Property Management features include:
- Marketing Automation
- Multi-Property
- Online Booking
- Point of Sale (POS)
- Single Property
- Vacation Rental
- CRM
- Employee Management
- Extended Stay
- Built-in Accounting
Besides, Bookinglayer also has features for camp management, campground management, scheduling, tour operator, yoga studio, etc.
There are free versions and trials before coming to the decision. The price of Bookinglayer is 0.9% of the total booking value, which is worth considering.
The Bottom Line
Finding the right PMS software has never been easy, many companies have to spend years, experiencing many different types of PMS on the market to find the most suitable one. As I said earlier, a software suitable for most businesses is not necessarily suitable for yours. But don’t worry, even if you can’t find the right PMS from the list above, you can have an idea about what you need, and choosing a custom software development plan is not a bad idea.
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