How to Reinvent Exceptional Physical Retail Experiences in Post-COVID-19 World
With skyrocketing growth of eCommerce and the decline in traffic at physical stores, retailers must face an unexpected reality: Whether does physical stores exist anymore or not? In fact, over the past years, e-commerce has built an overwhelming advantage. However, physical stores still have a chance at shaping superior experiences:
In this video, Steve who has over 30 years of experience in positions such as a strategic advisor, board member, general manager, and C-level executive at Fortune 500 retailers, will show us what makes retail remarkable based on his experience. Some specific matters would be discussed such as:
- The 8 essentials of remarkable retail
- New technology is introduced due to the covid-19 shutdowns
- The way to rebuild once brick-and-mortar stores can reopen
Citation:
All video and audio footage used is either licensed through either CC-BY or from various stock footage websites. All creative commons footage is listed at the end of the video and is licensed under CC-BY 3.0.
Speakers:
Steve Bate
Creative Entrepreneurial C-Level Partners
This video is also credited to the following creators:
