Corporate Culture Counts to Customer Experience – Home Depot Ex-VP's Insights

Jim Ingles, President of Inglis Retailing, is a well-known expert with sixty years of experience in the retail home-improvement industry. Besides, he used to be an Executive Vice President of The Home Depot company. 

In this conversation, he will show us some matters based on his experience such as:

  • Retail expansion strategies for large-box retailers,
  • What made Home Depot the largest home center in the world?
  • How does company culture help grow market share?


All video and audio footage used is either licensed through either CC-BY or from various stock footage websites. All creative commons footage is listed at the end of the video and is licensed under CC-BY 3.0.


Jim Ingles

The Former Executive Vice President of The Home Depot company

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