SmartMatch Launches Redesigned Website with Enhanced Customer Experience
KANSAS CITY, Mo.—-SmartMatch Insurance Agency, LLC (SmartMatch), a leading, independent Medicare insurance shopping agency, unveiled their newly redesigned website, which offers customers an improved experience through enhanced navigation and functionality.
The new design, which was guided by customer insights and feedback, makes it easier than ever to find resources, tools, and information about Medicare to educate shoppers — whether they are just starting to explore their options or taking steps to find new coverage. With this update, SmartMatch seeks to continue providing an intuitive and user-friendly experience. Plus, visitors can quickly connect with licensed representatives at their convenience to guide them through the enrollment process.
“Our customers embrace the variety of resources we offer,” said Lauren Guinta, President of Agencies and head of SmartMatch sales. “We recognize the website is an important piece of the shopping process. Customers expect to be able to speak with a licensed, independent insurance agent when they need to, and our website makes it easy with click-to-call functionality or the ability to have our team call them. Our goal is to meet customers when and where they want to connect, and to provide a variety of options to help them find the right plan for their individual needs.”
The redesigned website offers an array of helpful features that make finding relevant information quick and easy. Compliance is always a priority focus, and SmartMatch ensures its systems and marketing activities are aligned to best practices to provide secure and accessible information across its platforms.
For those looking to purchase Medicare insurance and related plans, SmartMatch’s independent licensed agents offer friendly, unbiased, and consultative assistance. SmartMatch agents specialize in helping customers research, compare, and purchase Medicare insurance options in all fifty states. With this service, customers can explore and compare coverage options easily with one trusted source — helping people save time and find potential savings.
“SmartMatch is committed to helping people make educated decisions when selecting a Medicare plan. In the dynamic world of Medicare we are proud to have a team who stays ahead of the curve, ensuring new regulations are woven into every facet of our operations,” added Guinta. “We are deeply committed to the highest standards of privacy, transparency, accessibility, and security, ensuring an unparalleled experience for every customer. With our newly redesigned website, SmartMatch is ready to continue assisting customers throughout their healthcare journey. Our mission is to ensure our customers fully understand their benefits and the costs associated with their plans, so they feel confident in their choice of coverage.”
The website will be regularly updated with new content, tools, and other sources of education and guidance.
About SmartMatch
SmartMatch Insurance Agency, LLC (SmartMatch) is an independent Health and Medicare insurance distribution agency. SmartMatch offers comparison shopping across a range of Medicare and health insurance products via its digital platforms and dedicated team of independent Licensed Insurance Agents. By partnering with national insurance companies, SmartMatch offers clients a view of plans in their area that fit their lifestyle and their budget. The company has HITRUST certification, a 76.5 NPS score, and 4.9 stars earning an “excellent” rating on Trustpilot reviews. To learn more about SmartMatch visit smartmatch.com.
