MOUNTAIN VIEW, Calif.–NowRx, a tech-powered pharmacy that provides same-day prescription delivery and telehealth services, today announced that Alto Pharmacy has agreed to acquire NowRx’s patient files in California. Terms of the transaction were not disclosed. Beginning November 30, 2022, Alto Pharmacy will provide all prescription delivery and services to NowRx patients in California, ensuring continuity of the high quality service that NowRx customers have come to expect.
“Alto Pharmacy has a proven track record of excellent customer service and competitive pricing, so we are thrilled that our patients will continue to receive a high level of service going forward. They are in great hands with Alto Pharmacy”
To facilitate seamless customer support, any patients with active prescriptions will be automatically transferred to Alto. (Individuals should not need to independently initiate transfers.) Going forward, NowRx patients can contact Alto Pharmacy with any questions or requests relating to their pharmacy needs at (800) 874-5881.
“Alto Pharmacy has a proven track record of excellent customer service and competitive pricing, so we are thrilled that our patients will continue to receive a high level of service going forward. They are in great hands with Alto Pharmacy,” said Cary Breese, CEO, NowRx.
NowRx pioneered the use of proprietary software and customized dispensing robotics to provide free same-day prescription delivery and telehealth services. The company’s proprietary “QuickFill” system automates prescription processing and dispensing in under 30 seconds – all while minimizing common pharmacy errors and reducing dispensing costs to a fraction of major retail chains. At its peak, NowRx operated 8 DEA licensed micro fulfillment pharmacies spread across the San Francisco Bay Area, Orange County, Los Angeles, and Phoenix with more than 64,000 customers and 487,000 prescriptions successfully delivered.
About Alto Pharmacy
After discovering that half of all prescriptions aren’t even picked up—resulting in 125,000 avoidable deaths every year—we set out to build a new kind of pharmacy that focuses on the person behind every prescription. We’re transforming a $500 billion industry by reinventing what a pharmacy can do—from hand-delivering medications for free to offering on-call help by text or chat. Our customers are at the center of everything we do, and it shows. After delivering more than one million prescriptions, we have an NPS score of 86 and over a thousand five-star reviews on Yelp.