Enhancing Patient Care: Ipsos Public Affairs’ $12.8M Contract Option for TRICARE Survey Support

Ipsos Public Affairs LLC, Norwalk, Connecticut, was awarded $12,806,156 for a twelve-month, firm-fixed-price contract option (GS-00F-123DA-HT001123F0033) to support the TRICARE Patient Experience Survey effort. This effort is to provide for Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys for the Defense Health Agency (DHA) of: (a) the recently discharged adult and child inpatient population; (b) the CAHPS Clinician and Group Survey; and (c) the CAHPS Outpatient and Ambulatory Surgery Survey. The contract was awarded on a competitive basis, effective June 1, 2023. Fiscal 2024 operations and maintenance funding will be provided later in accordance with Federal Acquisition Regulation 52.232-18, Subject to the Availability of Funds. The place of performance is Falls Church, Virginia. The period of performance for the first option year is Dec. 1, 2023, to Nov. 30, 2024. DHA, Professional Services Contracting Division, Falls Church, Virginia, is the contracting activity.