Lyra Health Unveils AI Platform to Build Workforce Resilience

BURLINGAME, Calif. – Lyra Health, the leading provider of Workforce Mental Health solutions, today announced Lyra Empower. The new AI-powered platform is the foundation of Lyra’s vision to bring life-changing mental health care to people across the globe, combining the highest-quality care and technology solutions for HR leaders, members, and providers.

“Lyra was the first mental health company to thoughtfully bridge a deep clinical understanding with technology to deliver never-before-seen quality and access,” said Jennifer Schulz, chief executive officer of Lyra Health. “Evolving technology creates the opportunity to take that to a whole new level, improving care for members and guidance for organizations while delivering the highest ROI in mental health.”

Lyra Empower brings all of Lyra’s AI-enhanced tools and features onto one connected platform, delivering actionable insights for HR leaders, a more personalized care experience for members, and more efficient workflows for providers. Built upon clinical insights from the highest-quality provider network and Lyra’s proprietary care model, the platform will support the development of new personalized tools and experiences while helping to drive down healthcare costs for employers.

New AI-enhanced products and features rolling out over the next year include:

Lyra Connect for HR Leaders

Lyra Connect is the first predictive insights engine that provides benefit leaders with an anonymized, aggregated, and real-time view of employee mental well-being. Lyra Connect enables benefits leaders to understand employee engagement, emerging trends, and ROI on a population level, empowering them to take action based on these insights. Integrated with Lyra’s extensive suite of research-backed organizational tools and workplace solutions, Lyra Connect continuously analyzes workforce mental health data, identifies issues, and recommends tailored campaigns and organizational solutions, enabling benefit leaders to foster a positive impact on employee resilience and workforce productivity in the moment.

• Sophisticated benchmarking & projections: AI analysis compares workforce information against peers, industries, and evidence-based best practices, while predictive analytics help HR leaders plan for the future.
• Real-time, data-driven recommendations: HR leaders can quickly respond to external crises or workplace issues with segmented outreach to individuals in care, including targeted support for Employee Resource Groups (ERGs), team-specific manager trainings, or organization-wide campaigns and programmatic communications.
• Localized content: Expanded evidence-based tools and resources address the specific issues impacting a region’s population in the local language and are adapted to cultural norms.

Lyra Care for Members

Lyra Care, the company’s proprietary care model, combines evidence-based therapy with personalized support between live sessions to help members achieve faster, longer-lasting recovery. Using clinically validated digital tools—such as educational videos, interactive exercises, and messaging—Lyra’s network of evidence-based providers helps members develop, practice, and retain mental health skills. First introduced in 2016, this comprehensive approach is proven to help nine out of ten people get better and stay better.

Lyra’s new AI-enhanced offerings deliver a seamless, highly personalized care experience for members, focusing on whole-person care. Lyra Care will more intelligently anticipate member care needs, match them with the right provider, recommend supportive resources, and coordinate care across benefits, leading to faster recovery and improved outcomes.

Lyra Engage for Providers

Lyra Engage is an AI-enhanced Care Delivery System that equips all providers with everything they need to scale Lyra Care’s consistent, high-quality care worldwide. It streamlines scheduling, documentation, and outcomes tracking in one intuitive system, while reducing administrative burden, freeing up more time for care.

Engage will add four powerful new features that improve the quality of care for members and reduce administrative burdens by up to 40%:

• Enhanced predictive risk flagging: This new safety monitoring system uniquely enables Lyra’s providers to proactively engage members at the earliest signs of risk.
• Personalized patient communication: AI supports providers in sharing personalized summaries after each session, encouraging clients to continue building skills between appointments.
• Connected documentation and scribing: AI assists providers in generating session notes that are accessible to treating providers across the network, improving coordination and saving clinicians valuable time.
• Instant online booking for every provider: Members can easily book online with providers across the Lyra network, with appointment reminders and intuitive calendar management.

Lyra Link for an Integrated Benefits Ecosystem

Lyra Link represents a major advancement in health benefits, serving as the first and only behavioral health ecosystem designed to support whole-person care with seamless client data sharing across diverse benefit platforms. Lyra Link builds on the company’s Integrated Benefits Ecosystem introduced in 2023, and powers a unified view of well-being data at both individual and population levels in both Empower and Connect. For example, once a weight loss benefit is integrated, a specialist helping a member with diabetes management can coordinate with a Lyra therapist to ensure mental health needs are addressed alongside physical care addressing root causes rather than isolated symptoms, ultimately delivering smarter care, improved outcomes, and a greater return on investment for employers.

Delivering Unparalleled Returns for Employers

Lyra delivers the highest sustained ROI in mental health care with a proven 3:1 ROI. The company’s commitment to providing the highest-quality clinical care results in predictable cost reductions for employers. The Lyra Empower platform significantly enhances the company’s ability to provide highly personalized care and actionable insights for HR leaders and deliver health care cost savings.

About Lyra Health

Lyra Health is the leading provider of Workforce Mental Health benefits, available to more than 20 million people globally. Lyra is transforming access to life-changing mental health care using AI-powered provider matching, personalized support, and a digital platform to deliver evidence-based support for individuals and teams. Lyra quickly connects members to the largest dedicated global network of evidence-based mental health providers and well-being tools, addressing every mental health need and delivering outstanding positive outcomes that are equitable across diverse racial and ethnic groups. Extensive peer-reviewed published research confirms that Lyra’s transformative care model helps people recover twice as fast, resulting in a 26% annual reduction in overall healthcare claims costs for participants. For more information about Lyra Health’s Workforce Mental Health benefits for employers, visit lyrahealth.com.