Frequently Asked Questions

EnvZone aims for accuracy and transparency in both our processes and how our service works. If anything remains unclear or if you have a question not covered in this FAQ, please send us a message at support@envzone.com, and we will happily get you the answers you need.

What is co-staffing?

Co-staffing is a solution that offers shared talent resource that you can utilize for a specific need. In this context from our platform, it allows you to access expertise in all aspects of website and digital presence.

Why do I need this co-staffing solution for my business?

Amid this digital era, it is hard for you to compete without a modern marketing and tech team as big companies have. So, adopting this solution will help you consistently achieve the outcomes you may otherwise be unable to on your own, usually due to internal resource limitations either in availability or expertise.

Does this membership plan include building a website from the beginning?

No. Creating a new website or website redesign is an on-demand work request that you can order along with your membership access.

Does this membership replace our in-house marketing team?

This solution is designed to collaborate hand in hand with your existing marketing team. In case your team has ‘multiple-hat’ personnel, our on-demand talent access will help lessen the burden.

How is this cost effective compared to other solutions out there?

You can check out the answer here.

Can I cancel at any time?

Yes. We never lock you into our service and you can rest assured that all your digital assets will be transferred back to you after your last decision.

What types of questions can I consult with my co-staffing resources?

Anything and everything website-related! Here are examples to get you started:

How can I send website users or visitors emails to our CRM of choice? My marketing staff is too busy to produce content, what should I do? Why do I need to produce content when my sales go through procurement?

Can I trust your team to handle our website?

Absolutely yes. The co-staffing resources you’re assigned ties to our ‘2-pizza’ production team with each member specialized in their own profession. They are required to continuously demonstrate their competency and leverage their expertise by fulfilling ongoing training on the domain in which they are practicing. Basically, there is no ‘do-everything lone wolf’ but the whole production team working on your brand and website with a cross-functional approach.

Is this solution a fit for my business?

One way or another. Very few companies have unlimited time and resources, or a ‘crystal ball’ to accurately predict all their business needs in the future. This solution alleviates uncertainty and enables agility for you by ensuring you are steadily empowered to succeed without the risk of unpredicted costs.

What is Online Presence Management?

Online Presence Management is one of our professional service packages that bundles together various custom-built elements including website audit, managed website services, inbound digital marketing activities, and strategic advising.

Is my business’s financial information safe on your platform?

Within the EnvZone platform, we protect your data with 256-bit SSL/TLS encryption – the same level of encryption you will find in online banking. All of your critical financial information such as business credit card and bank account number are handled by Stripe, a secure payment gateway that is used by major brands like Instacart, Lyft, Dropbox, The American Red Cross, Facebook, etc.

My question is not listed here. How can I get support?

If you need further assistance, please reach out to our support line at: support@envzone.com