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Elizabeth Paul 3

Elizabeth Paul, CPSM

CPSM since 2010
Certified Professional Services Marketers
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Professional expertise

Elizabeth leads strategic communications for one of the nation’s most established AIA chapters at AIA Philadelphia, founded in 1869 to serve more than 1,800 architects and design professionals across Philadelphia, Chester, Delaware, and Montgomery counties. As Director of Communications, she oversees comprehensive public relations, member communications, and marketing initiatives for an organization that serves as both professional resource and community advocate for the architectural profession.

Her expertise spans association management, professional services marketing, member engagement strategies, and brand communications for architectural and design organizations. Elizabeth brings specialized knowledge in nonprofit communications, event management, and stakeholder relations, with deep experience in membership organizations serving the built environment. Educated at Penn State University, she combines strategic communications acumen with a thorough understanding of architecture industry dynamics.

Her comprehensive approach to communications enables AIA Philadelphia to effectively serve its members while advancing the chapter’s mission through programs, publications, public service projects, and the AIA Bookstore & Design Center.

Industry leadership

Elizabeth demonstrates exceptional leadership through her CPSM certification and extensive contributions to both SMPS and AIA Philadelphia. Most notably, she served as co-chair for the inaugural SMPS Northeast Regional Conference in Spring 2014, launching a landmark event that combined two smaller regions serving more than 1,200 members across Pennsylvania, Virginia, Maryland, and Washington DC. This pioneering regional conference established a collaborative model that continues to serve the AEC marketing community throughout the Northeast corridor.

Her SMPS Philadelphia board service included serving as At-Large Board Member and liaison to the American Institute of Architects, Philadelphia Chapter—a strategic role that strengthened collaboration between architecture professionals and AEC marketing specialists. This cross-organizational leadership exemplifies the collaborative approach essential to advancing professional services marketing.

Beyond professional associations, Elizabeth contributes to her community as a volunteer bocce coach for Special Olympic athletes and has completed leadership development through York County’s experiential nine-month program focused on community issues and board governance. Her communications leadership supports AIA Philadelphia’s recognition as one of the nation’s oldest and most influential AIA chapters, serving professionals who shape the built environment throughout the greater Philadelphia region.

Achievements:

  • Co-chair of inaugural SMPS Northeast Regional Conference (Spring 2014)
  • SMPS Philadelphia Past At-Large Board Member
  • AIA Philadelphia liaison role connecting architecture and marketing professionals
  • 15+ years leading communications for major AIA chapter
  • Communications leadership for organization serving 1,800+ architects and design professionals
  • Penn State University graduate with strategic communications expertise
  • Community service through Special Olympics volunteer coaching
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CPSM certification is administered by the Society for Marketing Professional Services (SMPS). This profile is created to honor SMPS-certified professionals and complement the association’s mission of advancing professional services marketing. For official CPSM information, visit smps.org

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