$9.9 Million Ipsos Contract: Consumer Assessment Surveys for TRICARE Patient Experience
Ipsos Public Affairs LLC, Norwalk, Connecticut, is awarded $9,926,693 for a 12-month, firm-fixed-price contract option (GS-00F-123DA-HT001123F0033) to support the TRICARE Patient Experience Survey effort. This effort is to provide for Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys for the Defense Health Agency of: (a) the recently discharged adult and child inpatient population; (b) the CAHPS Clinician and Group Survey; and (c) the CAHPS Outpatient and Ambulatory Surgery Survey. The contract was awarded on a competitive basis, effective June 1, 2023. Fiscal 2025 operations and maintenance funding will be obligated at time of award. The period of performance for the second option year is Dec. 1, 2024, to Nov. 30, 2025. Place of performance is Falls Church, Virginia. The Defense Health Agency, Professional Services Contracting Division, Falls Church, Virginia, is the contracting activity. (Awarded Nov. 21, 2024)
